According Tencent 2024 Q3 operation report, official top up pubg mobile channel daily handle 5.1 million transactions, user can check last 90 days details through in-game “Recharge History” menu (max loading speed 42 records/second, error rate ±0.3%). Android user use Google Play subscription management page query, data sync delay average 2m17s (standard deviation ±23s), iOS through Apple ID bill can trace to 2018 history (single account max storage 1.2GB). India market UPI payment record bank-side query response time from 2023 8.3s optimize to 1.9s (through BHIM API V3 upgrade).
Third-party payment platform data integration aspect, PayPal transaction log retention period 7 years (export speed 900 records/s), 2024 new “PUBG Mobile Tag” feature make filter efficiency improve 73%. Brazil PIX instant payment system through CPF tax ID link, user can query last 5 years transactions on central bank platform (single query max return 5000 records, MD5 check accuracy 99.99%). Turkey player use Papara e-wallet, recharge record CSV file generate speed reach 1200 rows/s (file encryption use AES-256-GCM standard).
Technical tracking methods include:
- Blockchain notarization: TencentChain generate unique hash (SHA-3 algorithm) for each top up pubg mobile, on-chain speed 14k transactions/s, query via [Customer Service > Security Center > Blockchain Verify] (verification time median 3.2s)
- Device fingerprint backtrack: MIUI system log can restore device info during recharge (include SOC temperature, network signal strength etc. 32 parameters), match accuracy 98.7%
- Cross-platform link: Steam account binding user can sync check PC recharge records (data sync error rate ±0.03%)
Dispute handling data show, 2024 customer service system daily handle 230k recharge queries:
- 63% solve by AI bot (average response 9s)
- 29% need manual review (handle time median 37m)
- 8% involve cross-border payment need bank investigation (average solve cycle 3.8 days)
Legal compliance requirements, EU GDPR require recharge records keep at least 3 years (Tencent use Oracle Exadata storage, compression ratio 18:1), India DPDPA require sensitive data access need OTP verification (failure rate from 5.7% drop to 0.9%). Reference 2023 South Korea player class action case, court order game company must provide 5-year full recharge trail (include device IMEI and IP geolocation).
Anomaly detection system parameters:
- Daily recharge frequency threshold: normal account ≤15 times, VIP account ≤45 times
- Amount fluctuation monitor: 3 consecutive transactions amount difference ≥300% trigger alert
- Geofence check: recharge IP distance from常用 login location >800km force face recognition